Three Ways to Better Engage with Members

By Brandi McGrath Kong, Member Services Manager

November 13, 2019

In today’s world of over-scheduling and information overload, it is easy to become bogged down in the minutiae of what we know. We hear the same voices saying the same things so often that we quit listening, and we fall victim to the habit of talking to people rather than talking with people.

The same is true when it comes to your club membership. “It’s the way we’ve always done things,” is an old adage that we’ve all heard (and maybe even said) before. This frame of mind can prevent your member engagement strategy from ever being truly effective,

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