Spring Solicitation Mail Correction

April 2, 2018

Attention clubs and treasurers,

We sincerely apologize for the miscommunication that has recently occurred. The spring club solicitation letters that were mailed out in late March were meant for the clubs who have NOT given within the last few years.

But instead, the letters were delivered to almost every club, including those who have already become a 100% Early Bird Club or have reached the 100% Club Level.  This error occurred when an incorrect filter was placed while generating the list of recipients. On March 26, an email explaining the error was sent to the treasurers and presidents of the affected clubs.

On behalf of Sertoma headquarters, we sincerely apologize for the filtering error, and can assure you that the list will be corrected next time around.

All of your club’s gifts to the Annual Fund are deeply valued and appreciated.  Again, we apologize for the error and appreciate your understanding as we work to fix this in the future.


2 Comments

  • Constance Temm says:

    You did not mention 100% Fellows clubs that also received this erroneous letter!

    • Merritt Whitley says:

      Constance,

      We extend this apology to all of the members and clubs who were affected by this letter, including 100% Fellow Clubs. We sincerely apologize, and will not make the same mistake again in the future.

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